Application Support & Integration Specialist – uniFLOW & Windows Server

Our client, a prominent international organization, is looking for an Application Support & Integration Specialist to manage document solutions within a secure enterprise environment. The role involves troubleshooting end-to-end printing issues across workstations, servers, and network infrastructure to ensure seamless service delivery.

Responsibilities: Analyse and resolve technical incidents and service issues through to recovery or controlled escalation. Perform installation, configuration, testing, and upgrade activities for applications and hardware components. Manage and troubleshoot uniFLOW and Follow-Me printing solutions including workflows and authentication. Collaborate with infrastructure and security teams to resolve issues involving connectivity, firewalls, and directory services.

Execute change and service request processes using structured ticketing systems. Document technical configurations, test results, and operational risks to ensure service continuity.

Requirements: 3+ years of experience in application support or technical integration within an enterprise environment. Practical knowledge of Windows Server and Active Directory. Technical experience with TCP/IP and DNS protocols. Working knowledge of SQL and system logging. Experience with L2/L3 troubleshooting and software deployment. Practical experience with Incident, Problem, and Change Management processes. You possess strong stakeholder management and technical documentation skills.

Willingness to obtain NATO Secret security clearance. You are fluent in English.

Nice to Haves: Knowledge of uniFLOW or comparable print management solutions. Possession of ITIL Foundation or equivalent ITSM knowledge. Experience with UAT, rollback planning, and service transition. Professional experience in a secure or regulated international environment. Working knowledge of Dutch and French.

Offer: Start date ASAP, Duration long-term, Work regime full-time, Location Braine-l'Alleud, Working model Onsite, Contract open to both permanent employees and freelancers.