Azure Support Engineer

Azure Support Engineer: Data Platform

The role

Support work for an audience that knows exactly what it is talking about. Data engineers and analytics teams depend on an Azure data platform to do their jobs, and you are the one who keeps them moving: provisioning their environments, sorting out access, deploying their pipelines, and working out what broke when something does.

You are not building data solutions, and you are not designing the platform. You run and support it, and you are the technical link between the platform and its internal users. Done well, that is engineering work rather than ticket triage: the questions you get are specific, and the answers usually require you to dig.

The environment

Our client is a large financial organisation. You would join the team responsible for onboarding and supporting internal users of its Azure-based data and analytics environment, which teams across the organisation rely on.

The team owns the reliability, usability and adoption of the platform's services. Because it is a regulated setting, access management and traceability are part of the daily work rather than a separate compliance exercise.

What you'll do

- Provision, configure and support Azure data environments for data engineering teams.

- Deploy and maintain pipelines and platform configurations.

- Handle incidents, questions and access requests from technical users.

- Guide teams through onboarding onto the platform.

- Troubleshoot across Azure services, deployment pipelines and platform components.

- Help improve the reliability and usability of the platform's services.

- Write documentation and guidance that keeps the same question from coming back.

Tech stack

Core: Microsoft Azure · Azure DevOps CI/CD · deployment pipelines · access and identity management

Also in the mix: Azure Data Factory · Databricks · storage accounts · monitoring and diagnostics · Infrastructure as Code

What you bring

Must-haves:

- Strong troubleshooting instincts and a genuine support mindset: you go after the cause rather than the symptom.

- Experience in a cloud support, Azure operations, Azure engineering, platform or DevOps engineering role.

- Solid working knowledge of Microsoft Azure.

- Hands-on experience deploying pipelines, preferably through Azure DevOps or comparable CI/CD tooling.

- An understanding of data platform services and how data engineers actually use them.

- The communication skills for an internal, customer-facing role, including the knack for turning a vague complaint into a clear next action.

- An Azure data fundamentals certification.

Nice to have:

- Azure Data Factory, Databricks, storage accounts, access management, monitoring or Infrastructure as Code.

- Experience onboarding teams onto a cloud or data platform.

- A background in banking or another large-scale data platform environment.

Good to know:

- A pre-employment screening is part of the process, as is standard for the financial sector.

- Working language is English; Dutch is not required.

- You'll need a valid EU work permit or existing right to work in the Netherlands.