Azure Tier 3 Cloud Support Engineer

Bekijk en reageer bij ITNL Solutions (externe link)

Azure Tier 3 Cloud Support Engineer voor langdurige opdracht, 40 u/week, hybride (regio Amsterdam en remote), start na gunning.

Locatie: Amsterdam
Werkvorm: hybride
Uren: 40 uur per week
Contractvorm: zzp
Eerste waarneming: 26 juli 2026
Uitgezet via: ITNL, ITNL Solutions

Eisen

Ability to thrive in a high-pressure, business-critical operational environment
Familiarity with SCCM and SCOM
Containers (Kubernetes, etc.)
Strong communication skills for knowledge-sharing within teams
Proactive mindset and problem-solving mentality
Ability to analyze situations rigorously, logically, and systematically
DNS and Networking
Ability to consult and escalate operational issues when necessary
Capacity to diagnose interrelationships between data center facilities, networks, servers, and applications
Azure (IaaS & PaaS Products)
VOG (Verklaring Omtrent het Gedrag)
Hands-on experience in drawing detailed technical diagrams and authoring technical documentation
Strong background in Automation and Azure
Proven ability to prioritize tasks dynamically and meet deadlines
Excellent analytical and problem-solving capabilities
Linux
Azure Monitoring
Ability to clearly articulate expectations regarding support work, impact, and timelines
Strong cross-cultural collaboration skills

Omschrijving

Azure Tier 3 Cloud Support Engineer is primarily focused on operational support and the accompanying deployment processes. The role is responsible for delivering high-quality operational services, maintaining, and improving the operational state. The ideal candidate is expected to be well-rounded in Azure (IaaS and PaaS). They must have a strong background in Automation, Azure, Linux, and Containers. Responsibilities include working with various technologies to maintain, deliver, and support operational services; collaborating with operational staff, project management, cloud architects, security, and product management to ensure seamless transitions of new or modified services to production; acting as a lead in operational issues across country borders, representing the One Platform Operations organization. Key duties include being a subject matter expert, promoting global standards, working with outsourced providers and development teams, serving as escalation support, managing small projects, participating in on-call rotation, ensuring service levels, leading troubleshooting, complying with security standards, identifying improvement opportunities, developing procedures and metrics, implementing security solutions, implementing and supporting Microsoft solutions and disaster recovery, providing technical support, enhancing operations through automation and cost optimization, and providing feedback to Development and Automation teams. Technical Skills & Qualifications include Azure (IaaS & PaaS), Linux, Containers (Kubernetes etc.), DNS and Networking, Azure Monitoring, familiarity with SCCM and SCOM, strong background in Automation and Azure, hands-on experience in technical diagrams and documentation, analytical and systematic thinking, ability to thrive in high-pressure environment, cross-cultural collaboration, problem-solving, communication skills, proactive mindset, prioritization, diagnosing interrelationships, consulting and escalating issues, and knowledge-sharing. VOG verification is required. The posting is for a long-term assignment, expected to cover all of 2025, with 40 hours per week, and the work location is both on location in the Amsterdam region and remote.

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