Business Productivity AI Governance Resource

As a Business Productivity AI Governance Resource within ETS, you enable the responsible adoption and governance of Microsoft Copilot, AI Builder, and AI-enabled Power Platform solutions across DLL. You help ensure these technologies are used securely, compliantly, and transparently in line with DLL's AI risk framework, information security standards, privacy requirements, and Power Platform governance controls. Because SharePoint is a key foundation for Copilot and many Power Platform solutions, you also contribute to the governance and responsible use of SharePoint capabilities, content, permissions, and lifecycle management.

Working closely with the AI Competency Center, platform administrators, and key stakeholders, you guide makers, business owners, product owners, and delivery teams through AI governance processes. You review new and existing AI use cases, support risk and compliance assessments, validate alignment with governance requirements, and ensure ownership, support, licensing, and lifecycle responsibilities are clearly defined. You actively monitor adoption, compliance, and operational risks across Copilot, AI Builder, and Power Platform solutions.

By identifying governance gaps, driving remediation, and developing standards and best practices, you help DLL scale AI innovation while maintaining appropriate control, transparency, and compliance.

Key Responsibilities: AI & Copilot Governance: Review new Copilot, AI Builder, and AI-enabled Power Platform solutions before implementation; support completion of AI, privacy, security, legal, and compliance assessments; validate alignment with DLL governance standards, controls, and approved use cases; guide stakeholders through AI approval and governance processes; assess the impact of new Copilot capabilities on existing governance controls. Ongoing Compliance & Risk Management: Periodically review existing AI-enabled solutions for continued compliance; identify unsupported, orphaned, over-shared, or non-compliant solutions; coordinate remediation activities and monitor governance risks; maintain visibility of approved, pending, and non-compliant solutions.

AI Builder Governance: Govern allocation and usage of AI Builder capabilities and credits; review requests for AI Builder functionality and custom models; monitor consumption patterns and validate business justification; ensure models remain aligned with approved business purposes.

SharePoint Governance: Support responsible use of SharePoint as a content, collaboration, knowledge, and data source for Copilot and Power Platform solutions; promote appropriate ownership, permissions, information architecture, lifecycle management, and governance practices; help assess SharePoint dependencies impacting Copilot and Power Platform solutions.

Power Platform Controls: Verify compliance with Power Platform governance standards, including environment strategy, Data Loss Prevention (DLP), connector usage, Dataverse security, Application Lifecycle Management (ALM), deployment and lifecycle controls; collaborate with Information Security, Cloud Competency Center, Workplace, GenAI, and System teams. Monitoring, Reporting & Enablement: Maintain governance dashboards, inventories, and reporting; track Copilot adoption, licensing, AI Builder consumption, compliance status, and risks; provide management updates and recommendations; develop standards, templates, guidance, and best practices; support Communities of Practice and increase AI literacy across the organization.

Day-to-Day Activities: Contribute to the development, implementation, and improvement of DLL information/cyber security policies, standards, and procedures; triage Copilot, AI Builder, and AI-related Power Platform requests; guide teams in preparing governance and approval submissions; facilitate stakeholder reviews and governance discussions; maintain inventories of AI-enabled solutions and ownership records; follow up on approvals, assessments, licensing, and remediation actions; perform governance and compliance control checks; monitor dashboards for adoption, risk, and compliance trends; provide practical governance guidance to makers and business owners; update governance templates, standards, and documentation; coordinate remediation of non-compliant solutions and SharePoint resources; translate platform and governance changes into practical guidance; continuously develop expertise in Power Platform, SharePoint, Microsoft 365, and Copilot.

Essential Requirements: 5+ years of experience in Power Platform governance, Microsoft 365 administration, IT risk, compliance, data governance, platform operations, or related control functions; strong understanding of Power Platform governance, including environments, DLP, connectors, Dataverse security, ownership, support models, and lifecycle management; familiarity with Microsoft Copilot, Copilot Studio, AI Builder, Power Apps, Power Automate, and Microsoft 365; foundational SharePoint knowledge or willingness to develop expertise; understanding of responsible AI, privacy, security, compliance, and operational risk principles; experience reviewing business and technology solutions against governance requirements; strong stakeholder management and communication skills; experience with governance reporting, dashboards, risk logs, and control evidence; structured, detail-oriented, and able to manage multiple initiatives simultaneously; continuous learning mindset.

Preferred Qualifications: Experience in a regulated environment such as financial services, banking, leasing, or insurance; experience working with a Power Platform CoE, governance board, compliance monitoring, or risk management function; familiarity with Power Platform Admin Center, CoE Starter Kit, Copilot Studio, Microsoft Purview, Agent365, Azure DevOps, ServiceNow, and Power BI; relevant certifications such as PL-900, PL-200, PL-500, Microsoft 365 Fundamentals, or Security & Compliance certifications.

Additional Information: Hybrid working model requiring a minimum of 2 to 3 days per week in the office; the selection process may include an assessment; successful completion of a background screening is required; candidates with experience in AI Governance, Microsoft Copilot, Microsoft 365, Power Platform Governance, IT Risk, Compliance, Data Governance, and regulated environments are strongly encouraged to apply.

Additional info: Candidates must live within a maximum of 1,5 hour travel time from Eindhoven; during the onboarding period, the candidate works full-time in the office; suppliers of candidates must be aware of the applicable laws and regulations in the field of employment conditions and the collective labor agreement; we would like to receive the personal motivation and CV in English; pre-employment screening: if the candidate is allowed to start with the client, a pre-employment screening will take place, we will send you the necessary documents at that time, your candidate may only start after passing the pre-employment screening; the candidate has proof of identity (a passport or identity card), which is valid at intake and on the start date of the candidate's contract and can be presented for verification; when offering a candidate, we assume that you agree to the terms and conditions of this specific client, if you are not familiar with these terms, you can request them from the responsible recruiter.

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