Business Services Project Manager for Procurement

Lead and manage business services projects and programmes within NATO’s Procurement domain, ensuring delivery within agreed scope, timelines and budgetary constraints. Coordinate the Procurement stream of NATO’s Business Services Transformation programme, ensuring alignment across enterprise-wide initiatives. Lead the Enterprise Procurement Process Harmonisation exercise, including planning, stakeholder engagement, coordination and facilitation of working sessions.

Engage and collaborate with stakeholders across NATO entities, including Procurement, Legal, Finance, HR and other relevant business functions. Identify, monitor and manage dependencies between Procurement transformation activities and related initiatives, including ERP implementation, cloud migration, data platforms and other enterprise business services. Maintain project documentation, plans, risk and issue registers, and other relevant project management artefacts.

Identify project risks and issues, develop mitigation measures and support their resolution. Prepare briefing materials, options analyses and recommendations to support senior-level decision-making on Procurement transformation, process harmonisation and Procurement cloud/ERP initiatives. Provide subject matter expertise and advisory support on Procurement business services, ERP implementation and cloud-enabled Procurement solutions. Advise on market developments, industry best practices and lessons learned from large-scale Procurement transformation, ERP implementation and cloud-based programmes.

Support alignment between Procurement business requirements, enterprise architecture, cloud adoption, data management and NATO’s wider digital transformation objectives. Review Procurement-related project documentation, process materials, solution approaches and delivery artefacts, providing recommendations to improve quality, consistency and delivery confidence. Support stakeholder engagement across NATO entities to ensure transformation activities reflect operational requirements, enterprise priorities and agreed harmonisation objectives.

Ensure deliverables meet agreed quality and acceptance criteria, project milestones are achieved on time, and documentation and knowledge transfer are completed. Comply with NATO security protocols, data protection guidelines and applicable operational procedures. Report to the assigned CDT Team Lead and undertake limited travel to NATO bodies and committee meetings in NATO countries when required.

Mandatory requirements: Minimum 8 years of relevant experience in digital transformation, specifically within Business Services, with significant experience in the Procurement domain. Proven experience leading Procurement transformation, ERP implementation and business services projects in large international organisations. Experience with transformation initiatives involving cloud-enabled solutions, data platforms and enterprise-wide process harmonisation.

Demonstrated experience in Procurement process design, process harmonisation and business transformation. Proven programme and project management experience, preferably in complex, multi-stakeholder environments. Strong ability to engage, manage and influence senior executive stakeholders. Excellent written and verbal English communication skills, including the ability to prepare written materials and present complex concepts clearly and concisely.

Valid NATO SECRET security clearance before being considered for the position.

Desirable qualifications: Experience working within NATO and knowledge of relevant NATO policies. Familiarity with market solutions in Procurement, ERP and enterprise business services. Experience with commercial cloud provider platforms and/or on-premises cloud platforms. Project or programme management certification, such as PRINCE2, PMP or equivalent. Experience navigating complex multinational environments, including NATO or military contexts.

Understanding of Enterprise Architecture frameworks, such as TOGAF. Knowledge of IT governance frameworks, such as COBIT, and service management practices, such as ITIL.