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Change+Consultant

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Change & Training Specialist voor internationaal opererende organisatie in Rotterdam, hybride, 3-4 dagen per week, tot april 2027.

Locatie
Rotterdam
Werkvorm
hybride
Contractvorm
detachering
Looptijd
tot 30 april 2027
Eerste waarneming
Uitgezet via
STONE

Eisen

Wensen

Omschrijving

For an internationally operating organisation based in Rotterdam, we are looking for a hands-on Change & Training Specialist with demonstrable knowledge of financial business processes. The organisation is migrating from an on-premises ERP system to Oracle Cloud ERP. The new system will be rolled out in phases across multiple countries, business units and user groups. To prepare employees effectively for the new processes and ways of working, the programme requires clear communication, practical training and targeted support around the various go-live dates. You will support the Programme Manager in executing the change and adoption approach. This is a distinctly hands-on role: the Programme Manager defines the overall change direction, while you translate it into practical communications, training materials and user-focused activities. During the initial phase, approximately 80% of the assignment will focus on developing training materials. There is a particular need for clear user guides, role-based learning materials and instructions in both written and video formats. The remaining activities will focus on communication, onboarding, training and user adoption. The organisation is an internationally operating company headquartered in Rotterdam, with activities across multiple countries and business units. It operates in a complex, global environment with finance processes supporting operations across the organisation. The Change & Training Specialist will be part of an international transformation programme focused on the implementation of Oracle Cloud ERP. You will work closely with the Programme Manager, system design team, finance stakeholders and local teams across different countries. The programme team is responsible for preparing the organisation for the new system, processes and ways of working, with a strong focus on training, communication and user adoption. Responsibilities: Develop practical training materials, user guides and role-based learning content; Create training content in both written and video formats; Translate financial processes and system functionality into clear and accessible instructions; Coordinate content with the system design team and subject-matter experts; Deliver and coordinate training for different user groups; Develop targeted communications covering project impacts, milestones and key decisions; Coordinate user onboarding, access readiness and business preparation for go-live; Support local change champions and managers in reinforcing adoption across their teams; Coordinate coaching, feedback sessions, usage monitoring and additional user support; Capture user feedback and bring it back to the project team to support continuous improvement; Support the Programme Manager in engaging stakeholders and business leaders; Identify resistance and contribute to effective business readiness and acceptance across the organisation. Phased implementation: The implementation will take place globally and in several phases. The assignment will run until the end of April 2027. By that time, the training materials and change activities must be set up in a way that allows them to be used during the later phases of the global rollout. Requirements: Demonstrable knowledge of and experience with financial business processes; Experience with change, training and user adoption within an ERP implementation or finance transformation; Experience developing practical training materials and user guides; Experience creating video-based learning or instructional content; Experience working on international implementations across multiple countries and user groups; Able to translate complex financial processes into clear and practical guidance; Strong communication, stakeholder management and user-support skills; Hands-on, self-sufficient and comfortable working in an operational role within a programme; Excellent command of English; Available for 3 to 4 days per week and willing to work regularly from the Rotterdam office. Experience with Oracle Cloud ERP is an advantage, but not a requirement. Strong knowledge of financial processes and the ability to translate them into effective training and communication materials are the key selection criteria. Start: As soon as possible; Duration: Until the end of April 2027; Commitment: 3 to 4 days per week; Location: Rotterdam/hybrid.

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