COTS Applications SME
COTS Applications SME gezocht voor ondersteuning en lifecycle management van COTS-applicaties in Braine-l'Alleud (50% onsite).
- Locatie
- Braine-l'Alleud, BE
- Sluitingsdatum
Eisen
- Experience and lifecycle support knowledge of COTS technology: Desktop Alert Application, Atlassian Products, Adobe Creative Cloud Products, Autodesk Products
- Experience with Microsoft SQL Server (optimization and querying)
- Experience with release and deployment procedures
- Experience in various areas of Software Engineering (requirements, change management, testing, release/deployment, configuration, ALM)
- Experience with Linux and Windows environment
- 50% working days per month onsite
- Ability to communicate effectively orally and in writing with good briefing skills
- Experience in offering support for COTS Business Applications, including deployment, configuration, and troubleshooting, optimizing and incident resolution
- Security Clearance: NATO Secret
- Experience in offering user support for Microsoft, Adobe, Atlassian end user products, including deployment, configuration, and troubleshooting, optimizing and incident resolution
- At least 3 years of relevant experience in the field of computer science or electronic engineering
- Ability to work in cross functional teams like Application management/development team
- Experience in planning and performing FAT, UAT and SAT
- Knowledge and experience in technologies and standards (at least 4: HTML, REST, Web Services, HTTP, Python, XML, SQL), app server technologies, RDBMS, and monitoring tools like Splunk/Prometheus
Wensen
- Experience in NCIA processes and procedures
- Cloud computing, SaaS, knowledge of Microsoft Azure
- Prior experience of working in an international environment comprising both military and civilian elements
- Knowledge of post related applications like Desktop Alert, Jira Software, Adobe Creative Cloud Products
- Experience with data modelling of complex systems
Volledige omschrijving
Provision of professional and technical contributions in the conception, development and co-ordination related to all aspects of lifecycle management of Commercial of the Shelf (COTS) applications supported within the Service Support and Business Application Business Area (SSBA BA) projects or services. Support and operation of the assigned system(s) including: Systems operationally used by NATO Enterprise community; Local systems currently used by Local Commands.
Atlassian Products management and configuration. Maintenance of the operational & support environments. Monitoring performance of the assigned service applications. Support CIS Support Units (CSU) and other support staff for daily operations of the systems. Support technical reviews, walkthroughs and audits. Support preparation of functional and technical specifications for software and hardware with special focus on the SSBA BA domain. Support to change management, configuration management, release/deployment and testing.
Maintaining relationships with 3rd party suppliers. Provision of subject matter expertise and advice as required. Performing other duties as may be required.
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