CRM Project Manager - Temporary

CRM Project Manager - Temporary in Amsterdam. Are you available to start as soon as possible and commit to the project for approximately seven months? Freelancers are allowed! Your responsibilities are to lead the end-to-end planning and delivery of CRM campaigns across email, WhatsApp, onsite and in-store channels, including key trading moments such as Members Week, Black Friday and end-of-season sales; develop and manage campaign strategies, roadmaps and creative briefs, ensuring alignment with commercial objectives, brand guidelines and customer needs; manage project timelines, budgets and resources, coordinating internal teams, external agencies and regional stakeholders; monitor commercial performance, develop revenue forecasts and track KPIs; drive customer engagement and retention through data-driven segmentation, personalization, campaign optimization and post-campaign analysis.

The ideal candidate has proven experience as a CRM Project Manager within email, lifecycle or customer marketing, preferably in fashion, retail or consumer brands; strong expertise in delivering high-volume, commercially driven CRM campaigns; excellent understanding of customer segmentation, personalization, customer journeys and data-driven marketing strategies; strong commercial and analytical skills; exceptional project management and stakeholder management skills.

The offer includes a contract via Independent Recruiters for 7 months with a competitive salary based on 40 hours and your experience, the opportunity to work for a well-known, innovative organization in fashion, a temporary assignment, flexibility with hybrid working, and a collaborative team culture.