Customer Service Executive – Contact Centre (Mortgage)
Bekijk en reageer bij Oliver James (externe link)
Customer Service Executive with APA qualification, hybrid in Dublin, daily rate €160-170, 3-month rolling contract.
- Locatie
- Dublin City Centre, IE
- Werkvorm
- hybride
- Contractvorm
- detachering
- Eerste waarneming
- Uitgezet via
- Oliver James
Eisen
- Proven experience in customer service and contact centre environments
- Excellent listening and interpersonal skills
- Ability to work effectively as part of a team and demonstrate initiative
- Strong telephone and call-handling skills
- APA qualification
- Professional, reliable, and customer-focused approach
- Strong problem-solving skills
- Ability to manage a high volume of customer enquiries while maintaining accuracy and attention to detail
- Previous experience working within the mortgage, banking, financial services, or related industry
Omschrijving
Oliver James is recruiting a Customer Service Executive for a contact centre environment in Dublin. This is an excellent opportunity for someone with a strong background in customer service, call handling, and ideally previous experience within the mortgage or banking industry. The successful candidate will be responsible for delivering a high standard of service to customers, handling enquiries professionally and efficiently, and ensuring each customer receives the appropriate support and guidance. Key requirements include: APA qualification is essential; previous experience working within the mortgage, banking, financial services, or related industry; proven experience in customer service and contact centre environments; strong telephone and call-handling skills with the ability to communicate clearly and professionally; excellent listening and interpersonal skills with a genuine commitment to providing a positive customer experience; ability to manage a high volume of customer enquiries while maintaining accuracy and attention to detail; strong problem-solving skills and the ability to handle customer queries confidently and efficiently; a professional, reliable, and customer-focused approach; and the ability to work effectively as part of a team while also demonstrating initiative when dealing with customer needs. No visa sponsorship is provided. The role is a temporary, three-month rolling contract with a daily rate of €160-€170 and a hybrid working arrangement in Dublin. Immediate start is required. The contact person is Jolie Huynh.
Alle opdrachtenBekijk en reageer bij Oliver James (externe link)
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