Freelance Business Process Lead

Our client is a fast-growing B2B organization investing heavily in the optimization of its digital landscape. As part of this transformation, they are looking for a Freelance IT Business Process Lead to analyze, redesign, and document key business processes, with a strong focus on e-commerce and IT systems. As a Freelance Business Process Lead your responsibilities are: analyze and map end-to-end business processes across multiple departments; assess the interaction between business processes and IT systems; redesign and optimize workflows to improve efficiency, scalability, and user experience; document business processes, functional flows, and system interactions; collaborate with business stakeholders to gather requirements and translate them into functional process designs; act as the interface between Business, IT, and external implementation partners; support digital transformation projects related to e-commerce platforms and business applications; ensure process governance, standardization, and adoption across the organization; identify opportunities for automation and continuous process improvement.

A successful Freelance Business Process Lead should have: proven experience as an IT Business Process Lead, Functional Analyst, or Process Consultant; mandatory experience within a B2B e-commerce environment; hands-on experience with Shopify or Magento is a great advantage; strong understanding of business processes, system integrations, and digital workflows; experience documenting business processes, functional specifications, and user journeys; fluent in French and English.

Our client offers: strategic freelance assignment at the heart of an IT transformation; collaborative environment with high visibility across the business; start date: ASAP; competitive daily rate.