Housing Support Officer
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Housing Support Officer gezocht voor een housing provider in West London, 40 uur/week, 3-maands tijdelijk contract met mogelijk directe start.
- Werkvorm
- op locatie
- Uren
- 40 uur per week
- Contractvorm
- zzp
- Eerste waarneming
- Opdrachtgever
- housing provider in West London
Eisen
- Previous experience in a Housing Support Officer, Housing Officer, or similar tenancy/support role
- Excellent communication and case-recording skills
- Ability to manage a varied caseload and work well under pressure
- Strong understanding of housing management, tenancy sustainment, and safeguarding practices
- Experience working with vulnerable client groups
Wensen
- Full UK driving licence
Omschrijving
This is a temporary contract role for a Housing Support Officer based in West London, working on behalf of a housing provider. The role is responsible for providing high-quality housing management and support to residents, working closely with internal teams and external partner agencies to ensure tenants are supported to sustain their tenancies. Key responsibilities include delivering a responsive housing management service to a caseload of tenants, including those with support needs; conducting tenancy visits, sign-ups, and reviews; working proactively to prevent tenancy breakdown through early intervention on rent arrears, anti-social behaviour, and safeguarding concerns; liaising with support services, local authorities, and other external agencies to coordinate care and support plans; maintaining accurate case notes and records in line with data protection requirements; supporting void management and re-letting processes where required; and ensuring compliance with health and safety, safeguarding, and regulatory standards. The ideal candidate should have previous experience in a Housing Support Officer, Housing Officer, or similar tenancy/support role, a strong understanding of housing management, tenancy sustainment, and safeguarding practices, experience working with vulnerable client groups, excellent communication and case-recording skills, and the ability to manage a varied caseload and work well under pressure. A full UK driving licence is desirable but not essential. The offer includes an immediate start, a competitive hourly/daily rate, the opportunity to gain experience with a well-regarded West London housing provider, and potential for contract extension based on performance and service need.
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