HR Operations Specialist - Time Services

In this role, you support employees, managers and the People Services & Solutions community with Time Services processes. You contribute to day-to-day operations and help maintain business continuity while a project is running. The scope covers Austria, Belgium and Germany. You coordinate with in-country teams and global service centers to implement and execute end-to-end Time Services policies, programmes and regulatory requirements in daily operations.

You also support the rollout of a new Time & Attendance system.

Major Accountabilities: Service Delivery & Operational Excellence: Manage daily Time Services operations, including compiling and entering time & attendance data. Reconcile errors to keep time & attendance records accurate and complete. Maintain HR data correctly and ensure records remain complete and up to date. Work in line with applicable legislation, data privacy and data protection guidelines across the relevant countries. Perform country-specific data consistency checks.

Follow the payroll calendar and prepare the required payroll inputs. Support NFCM and HR controls. Handle time & attendance questions and issues within the agreed time frames. Escalate unresolved requests to the appropriate point of contact, such as IT or the Time Services Unit Lead. Core T&A Technology Activities & BAU Tasks: Identify exceptions and deviations. Prepare regular and ad hoc reports for payroll and other departments on request. Collect system enhancement needs and change requests, and coordinate follow-up with IT and/or the global support team.

Support the project team in defining requirements, designing the setup and validating the system configuration in line with local legislation and regulations. Help ensure that Time Services delivery metrics and KPIs are achieved. Contribute to projects within the scope of People Services & Solutions. Perform other tasks assigned by the line manager.

Your profile: You have solid experience in HR operations, with a focus on Time Services or time & attendance processes. You are comfortable working with HR data, payroll inputs and compliance-related processes. You can coordinate with local teams, shared service centres and IT stakeholders. You work accurately and handle sensitive employee data with care. You are able to support system-related activities linked to Time & Attendance.

Offer: You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car. (Freelance is also possible)