Microsoft 365 & Modern Workplace System Engineer

Our client is looking for a Microsoft 365 & Modern Workplace System Engineer to strengthen its Digital Workplace team. The Modern Workplace team plays a pivotal role in the ongoing modernization and upkeep of our company's technological infrastructure, focusing primarily on essential workplace components and collaboration tools. Among the array of assets under their purview are laptops, published desktops, mobile devices, and meeting room equipment, each crucial in facilitating seamless operations across our organization.

In addition to hardware, the team oversees a suite of software solutions geared towards enhancing collaboration and document management. This includes our Office 365-based Document Management solution and the Corporate Intranet, pivotal platforms that streamline communication and information dissemination company-wide. As stewards of these critical resources, the Modern Workplace team ensures that our technological ecosystem remains robust, efficient, and aligned with evolving business needs.

The Digital Workplace team is responsible for the implementation, operation and continuous improvement of workplace technologies and collaboration solutions used throughout the organization. The environment includes mobile devices, Microsoft 365 collaboration services, identity & authentication services and workplace management solutions. The consultant will contribute to the operational management and evolution of the Microsoft 365 environment, with a strong focus on Microsoft Intune, Entra ID, Exchange Online, Active Directory and endpoint management.

The consultant will combine hands-on system administration, technical troubleshooting, implementation activities, automation and documentation, and will collaborate closely with infrastructure, security and application teams.

Main responsibilities: Managing and supporting the Microsoft 365 Modern Workplace environment; Managing and configuring Microsoft Intune, including device compliance, configuration profiles, application deployment and endpoint security; Managing identities, users, groups and access within Microsoft Entra ID and Active Directory; Supporting the administration and configuration of Exchange Online; Supporting endpoint provisioning and lifecycle management, including Windows Autopilot and Windows 11; Managing and troubleshooting Group Policies and Active Directory related configurations; Contributing to hybrid identity and hybrid workplace environments; Supporting security configurations within Microsoft 365, including MFA, Conditional Access and related identity security controls; Analysing and resolving complex incidents and technical issues related to Microsoft 365 and workplace technologies; Providing Level 2 and Level 3 technical support; Participating in the technical design and implementation of new workplace solutions and improvements; Automating repetitive administrative and operational activities using PowerShell, Microsoft Graph API and/or other automation technologies; Supporting Microsoft 365 migrations and infrastructure changes; Producing and maintaining technical documentation, procedures and operational guidelines; Defining and promoting standard configurations and technical best practices; Collaborating with internal IT teams, security teams and external suppliers; Contributing to knowledge transfer within the Digital Workplace team.

Skills: Proven experience in Microsoft Modern Workplace and endpoint management environments, including Windows devices; Proven experience with Microsoft Entra ID and Active Directory, including user, group and identity administration; Proven hands-on experience in the administration and support of Microsoft 365 environments; Proven hands-on experience with a Mobile Device Management tool (MDM) with IOS devices; Proven hands-on experience with Microsoft Intune, including device management, configuration profiles, compliance policies and/or application deployment; Proven experience with exchange online management; Proven experience with hybrid environment cloud / on premice; Proven Experience with multi factor authenticator (MFA); Candidate is AZ-104 certified; Candidate is AZ-900 certified; Candidate is MS-102 certified; Fluent in English; Fluent in French or Dutch; Proven experience as a System Administrator (setup, management, and maintenance of systems); Knowledge and experience of the relevant ITIL processes (in particular change management).