Order Management Specialist (French or German speaking)

We are looking for an Order Management Specialist that will be responsible in sales and support activities. You will be working directly with warehouses and follow up with orders, purchasing and administrative teams as well as distributors, supporting the order cycle. Our client is a fast-growing organisation, that innovates and develops new medical devices and treatments. Their mission is to reduce the glob Afib epidemic and health the lives of those affected.

The responsibilities include: acting as the primary point of contact for external vendors, ensuring seamless order processing, compliance with audit requirements, and outstanding stakeholder communication; managing and overseeing financial administration related to inventory, customer orders, returns, and complaint resolution, ensuring accuracy and operational efficiency; coordinating and maintaining customer agreements, ensuring alignment with business objectives and a high level of customer satisfaction; and driving the creation, validation, and ongoing maintenance of customer and material master data, safeguarding data integrity and supporting smooth business operations.

The successful applicant must have a minimum of 1-2 years of relevant experience in sales support, customer service or order management; experience in handling large volumes of calls and messages from customers; be a self-starter with a high level of pro-activeness and taking initiative; be at the office in Amsterdam Central 2-4 times a week; be immediately available for full-time (40 hours); and have exceptional oral and written communication in English and French, German or Dutch.

The offer includes an international environment, a diverse workplace, challenging responsibilities and an interesting career path, a temporary contract of 1 year (12 months), start immediately/ASAP, travel allowance, working from home availability, and 31 days of holidays.