Project Support Officer – CoreComms

Eisen

• Experience supporting financial and resource management activities, including processing purchase requests when required, supporting resource levelling, and providing resource managers with information needed for effective personnel management.
• Familiarity with P3M principles, Programme, Portfolio and Project Management and knowledge of project management and project planning methods, with a primary focus on project-level planning, control, and support.
• Experience assisting with project metrics and KPI analysis in support of internal and external reviews.
• Demonstrated experience supporting the project baselining process, including reviewing project plans and cost estimates prior to dissemination and ensuring that baselines are properly managed.
• Proven experience providing day-to-day project administration and project support within a portfolio or multi-project environment on high profile and high priority projects/programmes, including support to Project Managers and project teams is required, preferably within the NCI Agency and/or NATO.
• Required Security Clearance: NATO Secret.
• Support the management by exception process by identifying and escalating deviations from agreed project plans, baselines, tolerances, milestones, costs, risks, issues, or resource assumption.
• Extensive experience with project planning toolsets, primarily ServiceNow, and preferably in enterprise environments.
• At least 2 years of post-related experience; or, exceptionally, at least 5 years of extensive and progressive experience in duties related to project administration, project support, planning, or project control.
• Experience supporting projects during execution, including time approvals, progress tracking, and coordination of planning updates.
• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
• Skilled in the use of advanced computer-based tools in the areas of office automation (MS Office Suite especially MS Excel, MS SharePoint).

Wensen

• Good knowledge of Business Intelligence and reporting tools, particularly Excel-based tools, including the use of pivot tables, data analysis, trackers, and structured reporting outputs.
• PRINCE2 Foundation and Practitioner or PMI equivalent such as CAPM or PMP.
• Knowledge of, or experience with, the NCI Agency business intake process is desirable.
• Prior experience of working in an international environment comprising both military and civilian elements.