SAP CRM Support Consultant – Service & Middleware
SAP CRM Support Consultant voor een transportorganisatie, fulltime onsite in Anderlecht/Brussel, open voor vast dienstverband en freelance.
- Locatie
- Anderlecht, BE
- Werkvorm
- op locatie
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Eisen
- Knowledge of SAP BRFplus and the Business Partners concept
- Technical expertise in Middleware integration using SAP PI, SAP CPI, Bdocs, and Idocs
- Ability to perform ABAP debugging and minor coding tasks
- Experience with SAP S/4HANA and integrations involving SAP CDC, ECC, or FICA
- Experience using ServiceNow and Jira for lifecycle management
- Strong analytical skills to translate business requirements into functional and technical specifications
- Fluent in English with a professional level of Dutch and French
- Familiar with SAP MSL and working within Agile methodologies
- 3+ years experience in Application Maintenance and support within SAP CRM environments
- 3+ years hands-on experience with SAP CRM 7.0 (Web UI) including Service, Sales, and Marketing modules
Wensen
- Background in a railway or large-scale logistics context
- Experience with SAP BRIM
Volledige omschrijving
Our client, a leading organization in the transportation sector, is seeking a specialist to manage the evolution and support of their SAP CRM landscape. The role focuses on optimizing service processes, contact center activities, and complex system interfaces within a large-scale environment.
Responsibilities: Resolve assigned incidents and change requests within the SAP CRM application environment. Design and analyze solutions for functional and technical enhancements including system customizing. Prepare detailed functional and technical specifications for development teams and stakeholders. Execute unit, integration, and regression testing for bug fixes and operational improvements. Collaborate with process leads and key users to ensure solution alignment and business adoption.
Maintain and improve interfaces between CRM and legacy applications via SAP PI and SAP CPI.
Requirements: 3+ years experience in Application Maintenance and support within SAP CRM environments. 3+ years hands-on experience with SAP CRM 7.0 (Web UI) including Service, Sales, and Marketing modules. You have technical expertise in Middleware integration using SAP PI, SAP CPI, Bdocs, and Idocs. You possess the ability to perform ABAP debugging and minor coding tasks. You bring knowledge of SAP BRFplus and the Business Partners concept. You have experience with SAP S/4HANA and integrations involving SAP CDC, ECC, or FICA.
You're familiar with SAP MSL and working within Agile methodologies. You bring experience using ServiceNow and Jira for lifecycle management. Strong analytical skills to translate business requirements into functional and technical specifications. You are fluent in English with a professional level of Dutch and French.
Nice to Haves: Experience with SAP BRIM. Background in a railway or large-scale logistics context.
Offer: Start date: 01/01/2027.
Duration: Until 31/12/2028.
Work regime: Full-time.
Location: Brussels.
Working model: Onsite (up to 5 days per week).
Contract: open to both permanent employees and freelancers.
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