Senior Business Analyst

Our client is seeking an experienced HR Business Analyst to support its People & Communications domain within a Corporate Functions Services environment. The consultant will help shape and optimize workforce planning processes while maximizing the value of workforce planning technologies. Given the operational nature of the organization and the large proportion of employees working in shifts, this role is critical in ensuring operational continuity, improving employee experience, and supporting business performance.

As HR Business Analyst, you will act as the link between business stakeholders and ICT teams, translating business needs into practical and sustainable solutions. Responsibilities include analyzing and documenting current (AS-IS) business processes and business rules, performing impact analyses on processes, organization, data, and applications, defining and documenting future-state (TO-BE) processes and business rules, gathering and documenting business, functional, non-functional, and technical requirements, translating requirements into detailed functional and technical specifications, defining and validating project scope with key stakeholders, supporting testing activities and business acceptance testing, and assisting change management and user adoption initiatives.

Must-have requirements: minimum 10 years of experience as a Business Analyst or in a similar role; proven experience in complex business environments; strong expertise in analyzing and designing business processes with numerous exceptions, rules, and changing constraints; experience translating complex operational requirements into scalable process and system solutions; proven track record in supporting business transformation initiatives; experience driving adoption of new processes and tools; affinity with operational and workforce-intensive environments.

Competencies: excellent stakeholder management and communication skills; strong analytical and problem-solving capabilities; curious, proactive, and solution-oriented mindset; ability to work independently and take ownership of deliverables.

Languages: English (mandatory).

Nice-to-have: experience with HR systems such as SAP SuccessFactors or similar platforms; experience with workforce planning, scheduling, or resource planning solutions; understanding of shift-based workforce environments; additional languages Dutch and French.

Assignment details: freelance assignment, full-time engagement, hybrid working model with approximately 50% onsite presence, possible extension beyond the initial contract period.

Duration: 01/11/2026 - 31/12/2026.

Location: Zaventem.