Senior Change & Transformation Officer ad interim

As a Senior Change & Transformation Officer, you will join the Business Transformation Office (BTO) of a major organization in the Brussels healthcare and welfare sector. You will be part of the central Change Management team (consisting of 4 people) and report directly to the Team Lead Change Management. The primary objective of this assignment is to provide strategic and operational guidance for organizational, strategic, and cultural transformation programs.

You will ensure that changes are not merely rolled out operationally, but understood, adopted, and sustainably embedded across all relevant stakeholder groups.

Belangrijkste verantwoordelijkheden: In this role, you will oversee the end-to-end change management lifecycle: Impact & Needs Analysis: Analyze the human and organizational impact of projects and map out the specific needs of targeted stakeholder groups. Strategy & Rollout of Change Plans: Design and execute change strategies and delivery plans tailored to the specific challenges and risks of each project.

Stakeholder Coaching & Guidance: Advise and coach sponsors, leaders, managers, and project teams in their roles as change leaders.

Facilitation & Workshops: Design and lead interactive workshops, participatory sessions, and collective group dynamics.

Resistance & Risk Management: Identify change resistance and adoption risks, formulating concrete mitigation plans.

Adoption Measurement (KPIs): Define and monitor quantitative and qualitative indicators for engagement, adoption, and sustained change embedding.

Change Saturation & Prioritization: Detect change fatigue and saturation within the organization, supporting management with project phasing and prioritization. Organizational Maturity & Methodological Development: Contribute to building the organization's change maturity and enhancing the Change team's methodologies, practices, and toolkits.

Kwalificatie: To qualify for this role, you must demonstrate the following criteria: Master’s degree or equivalent professional experience. At least 5 years of experience in Change Management within complex organizational transformations.

Methodology: Formal certification in a recognized Change Management methodology. Proven, hands-on experience applying the Prosci methodology and the ADKAR model.

Strategic & Operational Experience: Proven track record in developing and rolling out change strategies, transformation roadmaps, and stakeholder management frameworks.

Leadership Enablement: Demonstrated experience coaching sponsors, C-level/board members, managers, and operational teams.

Facilitation Skills: Strong track record in facilitating group dynamics and leading interactive workshops.

Communication: Exceptional ability to structure, synthesize, and clearly articulate complex topics (both verbally and in writing).

Senior Stakeholder Management: Proven ability to navigate conversations and drive impact across diverse stakeholders, including executive leadership.

Tooling: Proficient with collaborative and project tracking tools such as Microsoft Teams, Planner, or Jira.

Languages: Full professional working proficiency in French and English for project execution and stakeholder communication.

Nice-to-Haves: Certification or formal training in professional coaching. Advanced or specialized training in Change Management. Knowledge of or practical experience with advancing organizational maturity using the Prosci Enterprise Change Management (ECM) framework.

Voordelen: Duration: 12 months.

Regime: Full-time (5/5) preferred; 9/10 or 4/5 negotiable.

Location: Headquarters in Brussels.

Hybrid Work: Available upon mutual agreement, with mandatory on-site presence on Tuesdays and a second mandatory fixed day determined in consultation with the client.