Senior IT Lab Support Engineer – Windows & Linux

Our client, a leading organization in the research and development sector, is looking for an IT Lab Support Engineer to manage critical infrastructure across multiple sites. This role focuses on ensuring the stability, security, and performance of laboratory systems that support vital innovation projects.

Responsibilities: provide first-line and advanced technical support for laboratory workstations, instruments, and IT infrastructure; troubleshoot and resolve complex hardware, software, and network-related issues to maintain operational uptime; lead technical initiatives and coordinate with global support teams and vendors for system resolutions; support the planning, deployment, and migration of new laboratory IT solutions and infrastructure projects; ensure compliance with corporate cybersecurity policies, including patch management and vulnerability remediation; engage with laboratory users to translate business requirements into effective technical IT solutions.

Requirements: possess a Bachelor’s degree in Information Technology, Computer Science, or Engineering; have 8+ years of experience in IT support or system administration roles; bring strong expertise in Microsoft Windows and Linux operating systems for both desktop and server environments; have a solid understanding of TCP/IP networking, including DNS, DHCP, and routing concepts; are experienced with Active Directory, identity management, and endpoint software deployment; possess knowledge of corporate security frameworks, vulnerability management, and patch management; are proactive, service-oriented, and bring strong analytical and problem-solving skills; have the ability to work independently and collaborate effectively in an international environment; are fluent in Dutch with fluency in English.

Nice to haves: experience supporting scientific, laboratory, or manufacturing environments; previous experience coordinating technical activities across multiple stakeholders.

Offer: start date ASAP, full-time work regime, location Zwijnaarde and Astene, working model onsite with hybrid option of 1 day remote after 3 months, contract open to both permanent employees and freelancers.