Senior Scrum Master

We are looking for an experienced Senior Scrum Master to join a dynamic IT environment and support project teams working within an Agile framework. The Scrum Master acts as a key reference for Agile methodology, ensuring that project teams understand and effectively apply Scrum principles to maximize project outcomes. The Scrum Master is responsible for coaching project teams, business stakeholders, and other relevant parties on Agile practices while protecting the team from internal and external distractions.

Key responsibilities include organizing and facilitating Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives; scheduling and monitoring the key milestones of the Agile methodology; ensuring the proper implementation of Scrum practices and helping project teams overcome obstacles; supporting the Product Owner in managing and refining the Product Backlog; assisting teams in defining and delivering the Definition of Done (DoD), Sprint Backlog, and other Scrum deliverables; and monitoring team capacity, velocity, and performance metrics to support planning and progress tracking.

In terms of Agile methodology and coaching, the Scrum Master coaches, guides, and challenges project teams to improve Agile maturity and performance; encourages team autonomy, collaboration, and continuous improvement; identifies and removes impediments affecting team effectiveness; protects teams from external disruptions and unnecessary distractions; acts as an ambassador for Agile methodologies across the organization; provides regular reporting to management on the implementation and effectiveness of Scrum practices; manages project risks, issues, and dependencies; and when required, acts as a Feature Delivery Owner, coordinating features involving multiple dependencies outside the squad.

Required qualifications and experience include a Bachelor's or Master's degree or equivalent professional experience; a minimum of 6 years of relevant professional experience; expert knowledge of Agile methodologies including Scrum and Kanban; proven experience coaching and supporting cross-functional Agile teams; a strong understanding of software development methodologies, preferably within mainframe environments; experience using Agile project management and reporting tools such as Jira; understanding of automated unit testing, automated functional testing, and continuous integration tools; knowledge of project management methodologies; ability to manage risks, issues, and dependencies across technical teams; experience working with hybrid teams is an advantage; and previous experience in investment banking is considered a plus.

Language requirements are English fluent, French good working proficiency, and Dutch good working proficiency. The ideal candidate embodies the Agile mindset and demonstrates strong servant leadership capabilities, with excellent communication, interpersonal, and active listening skills; a positive attitude, empathy, and a pragmatic approach to problem-solving; the ability to create an environment of trust, transparency, and constructive feedback; strong coaching and mentoring capabilities; a proactive approach to team development and knowledge sharing; the ability to encourage collaboration, self-organization, and continuous improvement; strong team spirit and the ability to influence without relying on authority; the ability to anticipate challenges and support teams in finding solutions; and a strategic mindset with the ability to align Agile practices with broader IT objectives.

The Scrum Master will work with cross-functional Agile teams composed of professionals from different disciplines, including business analysis, software development, and testing. Team members are encouraged to collaborate beyond their primary responsibilities whenever necessary to achieve sprint goals. The successful candidate will play an important role in strengthening Agile practices, improving team efficiency, and ensuring consistent delivery of high-quality solutions.