Shopfloor Technology Support Specialist

About the company: Our client is a large, international life-sciences organisation operating in a highly regulated environment. The site in Breda supports distribution and packaging activities and works closely with production, warehouse, and quality teams to ensure reliable day-to-day operations and continuous improvement.

Job description: For our client in Breda, we are looking for a Shopfloor Technology Support Specialist to provide hands-on support for critical shopfloor and warehouse technology. The role focuses on keeping operational systems running smoothly, supporting updates and patching activities, and helping implement newer manufacturing technology solutions such as Industrial Internet of Things and Generative AI.

Responsibilities: Provide hands-on support for shopfloor and warehouse technology used in distribution and packaging. Troubleshoot and maintain operational systems (including Building Management Systems) to minimise downtime. Support printers, scanners, and related applications used by production and warehouse users. Assist with operating system and application patching / update activities on the shopfloor. Deliver and set up IT equipment for end users in production and warehouse teams.

Collaborate with cross-functional stakeholders to identify improvement opportunities. Support the implementation and adoption of new manufacturing technology solutions (e.g., IIoT and GenAI). Document processes and create user-friendly materials for knowledge sharing and training. Help drive continuous improvement by identifying recurring issues and proposing sustainable fixes.

Requirements: Bachelor-level education (or equivalent) in IT, computer science, or a related field. Initial experience (or strong affinity) with IT/OT support in a manufacturing, distribution, or regulated environment. Good troubleshooting skills and a hands-on, service-focused mindset. Understanding of IT application management; familiarity with ITIL principles is a plus. Strong communication skills and ability to work with different stakeholder groups.

Knowledge of regulated working environments (e.g., GxP/GDP) is strongly preferred.

Other information: The role is fully onsite in Breda and combines practical support with continuous improvement work in a regulated operational environment. If you are interested and want to apply, please submit your application via the apply button below and contact me.