Solution Architect Product Consumption FT

Design the integrated end-to-end solution covering forecasting, pricing, consumer-provider handshakes, digital contracting, ordering, consumption, charging and invoicing. Translate Product-Led Thinking and the Financial Operating Model into a coherent and scalable solution architecture. Define the required business processes, information flows, system interactions and integrations, including relevant platforms such as ServiceNow, Pega, Sakura, ICS Portal and financial/cost management tooling where applicable.

Lead architectural discussions across the different domains and establish a single end-to-end architectural direction. Align senior domain architects and stakeholders with different priorities and strongly held viewpoints, moving discussions beyond individual domain optimisation towards an integrated end-to-end solution. Challenge existing assumptions and architectural choices where these prevent simplification, scalability or end-to-end integration.

Drive convergence towards clear architectural decisions and escalate when consensus cannot be achieved. Work closely with both business and technology stakeholders to ensure that the proposed solution is useful and implementable. Identify dependencies, constraints, architectural gaps and implementation risks. Develop a realistic implementation plan and transition approach, identifying logical implementation steps, dependencies and sequencing. Prepare architectural decisions and recommendations for senior management where cross-domain alignment or prioritisation is required.

Required experience – must-have skills: Minimum 10 years of experience as a Lead Solution Architect or Senior Solution Architect in a complex enterprise environment. Proven experience designing end-to-end solutions spanning multiple business and technology domains. Strong experience in translating business operating models and processes into solution, information architectures. Demonstrated ability to come together with multiple senior architects and subject matter experts to an outcome.

Experience working in environments with multiple stakeholders, competing priorities and distributed ownership. Ability to understand complex existing landscapes and translate them into a target solution and transition approach. Strong understanding of enterprise integration, information flows, process design and architecture governance. Proven ability to connect architecture design with realistic implementation planning. Experience presenting architectural choices, trade-offs and recommendations to senior management.

Preferred experience – nice-to-have skills: Experience with Product-Led Thinking, digital product models, product consumption models or comparable product-oriented operating models. Experience with financial flows related to digital products, such as forecasting, pricing, consumption, charging, allocation, invoicing or Total Cost of Ownership. Knowledge of or experience with TBM, FinOps or similar financial transparency / technology cost management concepts.

Experience with platforms such as ServiceNow, Pega and financial or cost-management solutions. Experience designing transformation roadmaps where target-state architecture needs to be achieved through realistic intermediate steps. Experience in large financial institutions or similarly complex, regulated international organisations. Importantly, direct experience with ING's Product-Led Thinking or Product Consumption implementation is not a prerequisite.

The candidate must, however, demonstrate the ability to quickly understand these concepts and translate them into a practical end-to-end solution.

Hard skills: End-to-end solution architecture, Business and process architecture, Information architecture, Enterprise system landscape analysis, Target-state and transition architecture, Architecture decision-making and trade-off analysis, Implementation roadmapping, Strong analytical skill for understanding of complex cross-domain dependencies, Ability to translate strategic objectives into implementable solution designs.

Soft skills: Strong facilitator, capable of structuring and leading complex architectural discussions. Influencing without formal authority, particularly across senior architects and stakeholders from different domains. Able to challenge constructively, including questioning existing solutions, assumptions and domain-specific preferences. Decisive when consensus cannot be reached, able to formulate alternatives, clarify trade-offs and drive towards a decision or escalation.

Strong communicator with both architecture and management audiences, able to translate complex architectural topics into clear choices, consequences and recommendations.