Squad Master - Customer Journey Expert_Payment Servicesn FT

The PSS is responsible for providing standardized payments and settlements services to multiple ING business lines (WB, Retail, and others). There is a clear ambition to also look for external commercialization of our payment platforms. The Squad Master is an ING role, like the more commonly known role of Product Owner. Currently we are looking for a Squad Master SEPA Credit Transfer / Instant Payments for our team in Amsterdam. PSS works according to Agile principles in self-organizing teams.

Together with other CJE's in NL, RO and PH, you have an end-to-end responsibility for the development, and you have the main responsibility for the delivery. As our Squad Master, you'll determine what is being worked on within a squad (in consultation with your Product Lead), responsible for meeting the Services KPI's and decide what the key priorities are. Responsibilities include maximizing business value through ordering and prioritizing the product backlog features and stories, actively involved in the creation of Epics, Features, User Stories and Tasks, building and maintaining strong relations with key stakeholders, solving impediments, active backlog management, ensuring functional and non-functional requirements are met, being in control regarding Risk and Compliance, and creating a solid base with your development and operations team.

Competences: you are pro-active, excellent team player, 3+ experience in Payments Services, 5+ experience in Agile environments in a corporate set-up, take initiative, work accurately, have patience and resilience, sharp eye for details, experience in guiding on and offshore teams, highly self-organizing, pragmatic, and always seek opportunities to improve. Excellent in English (Dutch is a pre).