Senior Functional Analyst

We are looking for an experienced Senior Functional Analyst to support the analysis and improvement of business processes within a large public-sector healthcare and social security environment. You will be involved from the early stages of projects, documenting the current and future state of business processes, facilitating workshops, gathering information and producing the functional deliverables required to define and implement solutions.

Responsibilities: organize and facilitate meetings and workshops with Business stakeholders; understand, analyse and map business processes; describe and document AS-IS and TO-BE processes; gather, analyse and structure business and functional requirements; produce clear documentation that can be directly used by analysts and implementation teams; ensure throughout the project that the implemented solution remains aligned with the solution agreed with the Business; work across different departments and assess the broader organisational impact of proposed decisions and solutions.

Required skills: Expert-level Functional Analysis; Agile/Scrum – Expert; BPMN – Confirmed; UML – Confirmed; Use Cases – Confirmed; User Stories – Confirmed; Testing – Confirmed; Storytelling – Confirmed; strong experience in business process analysis and modelling; strong experience facilitating Business workshops and stakeholder meetings; ability to translate abstract concepts and complex requirements into practical solutions; strong analytical and critical-thinking capabilities.

Soft skills: excellent communication and listening skills; strong stakeholder management; ability to conceptualize and simplify complex topics; strong analytical mindset; ability to work with a cross-functional and organisation-wide perspective; structured and quality-oriented approach to documentation.

Languages: French – Active knowledge; Dutch – Active knowledge; English – Passive knowledge.

Working conditions: hybrid working environment in Brussels; flexible working hours within a 40-hour working week; possibility of teleworking; easily accessible by public transport; on-site car and bicycle parking; access to training and self-development opportunities.