Supply Chain Coordinator

Company: A leading organization dedicated to advancing innovative medical treatments, with a focus on improving patient outcomes through cutting-edge therapies. The company operates in a dynamic, multicultural environment committed to saving lives by finding cures for serious illnesses.

Job Description: We are seeking a highly organized and proactive Supply Chain Coordinator to join our European and Middle Eastern Cell Order Management team. In this role, you will oversee the entire process of cell orders — from receipt of patient cells to final product delivery — ensuring timely and high-quality service. The position offers a fantastic opportunity for career growth within a mission-driven organization committed to making a difference in cancer treatment.

Responsibilities: Collaborate closely with internal teams and external partners to coordinate the end-to-end order process for designated European countries. Monitor daily operations and identify any process bottlenecks, resolving issues promptly to maintain smooth delivery flow. Build and maintain strong relationships with local commercial teams to ensure seamless communication and service delivery. Provide proactive updates on order status and resolve any supply chain queries or potential disruptions.

Lead daily meetings with stakeholders to discuss priorities, resolve issues, and ensure efficient workflow. Contribute to continuous improvement initiatives aimed at optimizing the overall supply chain. Manage courier shipments and execute order transactions using Oracle EBS systems. Oversee the order scheduling and tracking system, ensuring up-to-date and accurate information. Investigate and address deviations or product complaints related to cell order management.

Standardize handling of emergencies and deviations through a documented playbook to ensure consistent, efficient responses.

Requirements: A master’s degree in business or engineering, with 2+ years of supply chain or operations experience, or a bachelor’s degree with 4+ years’ relevant experience. Proven experience in customer service and supply chain functions. Familiarity with enterprise systems such as Oracle EBS or SAP. Previous supply chain experience within the pharmaceutical industry, preferably in oncology, hematology, or immunotherapy. Knowledge of GDP and GMP regulations and experience executing SOPs and work instructions.

Excellent communication skills in English, both written and verbal, with the ability to interact confidently at all management levels. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Effective problem-solving skills with close attention to detail. Patient-centric mindset with an understanding of the complexities involved in each individual order. Openness to learning and continuous process improvement.

Ability to work effectively across diverse cultures in complex, global matrix environments. Outgoing, collaborative personality with a talent for building consensus among diverse teams.

Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.